View all frequently asked questions
View FAQ Tags
A list of the most frequently asked questions in relation to car rental in Greece.
By pre-booking with Aeolos , you receive the benefit of our purchasing power. Our prices are considerably lower than walking in off the street in to rent a car. In addition you are pre-paying with reductions in prices up to 30% off.
Aeolos rent a car includes most mandatory charges, like road taxes or airport fees. Our daily rental rates exclude charges and taxes imposed directly by third parties and additional/optional items you may require. Optional items such as insurance excess reduction, child seats, additional drivers or snow chains are additional and are paid in local currency at the time of collecting your rental vehicle. Be sure to check the list of inclusions, as you will find our prices generally include more features than our competitors. Please note all Supplementary fees are correct at time of printing but are subject to change and should be used as a guide.
Yes, this is possible however no refund of unused rental days is available
Aeolos rent a car vehicles will come only in petrol models. Be advised gasoline is not included in our rental prices .If you would like to receive your vehicle fully tanked ,you must also return it in the same mode and inform us prior to you starting rental date. Most of the gas stations in Hellas are not Self-service and operate from early in the morning until midnight.
An International Driving Permit (IDP) is proof that you hold a valid drivers licence in your home country at the date of issue of the IDP. This should be carried with your domestic drivers licence. It is a very useful travel document and is required for customers with non EU driving license.
All drivers from 23 years old until 65 years old are welcomed.
We can provide you delivery services of your booked car anywhere inside Thessaloniki POI with no extra charge within our office hours (08:30am-20:30pm),all you need to do is name us the time and the spot. Beyond our office hours (20:30pm-08:30am) an additional fee of 20,00 euro applies to each booking.
Yes, in order to rent a car from our company you must have a major credit card in your name.
C.D.W ( collision damage waiver) is included in all our prices and refers to every rental. An <<excess>> will apply in the event of an accident or theft of the vehicle. The amount of this excess differs in every car rental group ( from 500,00 euro until 2.000,euro) This is the renter's responsibility, however Aeolos provides you (with an additional fee per day) the option to purchase S.C.D.W (Super Collision Damage Waiver) insurance policy ( excess will be reduced 50% off our standard CDW EXCESS) or F.D.W (Full Damage Waiver) which removes your liability for the excess .We recommend you consider which type of insurance meets your criteria as no changes are allowed after you pick up your vehicle.
Working hours is from 08.30am to 20.30pm where you can reach us at our accident care service line +30 6979 112 983 so, do not hesitate to call us. Beyond these hours you can always call ELPA Road-assistance service company (24 hours service -tel 10400) from any Greek Mobile device or
Get to know your car before heading off. Familiarise yourself with all the controls. If you have any questions about the car seek advice from our staff before commencing your journey.